Your Privacy Matters
We are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This policy explains what we gather, why we gather it, and the choices you have.
Information We Collect
Information You Provide
We collect information you share directly, including:
- Name and contact details
- Shipping and billing addresses
- Payment information needed to complete your order
- Email address for order updates and optional marketing
- Order history and product preferences
- Responses to quizzes, reviews, or surveys you choose to submit
Information Collected Automatically
When you visit our site, we automatically collect certain technical data, such as:
- IP address and general location
- Browser type and device information
- Pages viewed and actions taken on the site
- Referral source and approximate time of visit
This helps us understand how the site is used and how to improve it.
How We Use Your Information
We use your information to:
- Process, fulfill, and deliver your orders
- Communicate with you about purchases and account activity
- Send promotional emails and product news you have opted into
- Personalize your experience, including scent recommendations
- Improve our website, products, and customer service
- Prevent fraud and comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties for their own marketing. We may share data only with trusted service providers who help us run the website, process payments, ship orders, and analyze performance — all under strict confidentiality agreements.
We may also disclose information when required by law or to protect our rights, customers, or safety.
Payment Security
All payment transactions are encrypted using industry-standard SSL technology. We do not store full credit card numbers on our servers. Payment details are handled by PCI-compliant processors.
Cookies and Similar Technologies
What Cookies Do
Our website uses cookies and similar tools to:
- Keep your cart and login state
- Remember your preferences
- Measure site traffic and performance
- Personalize content and offers
Managing Cookies
You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site function.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your data, subject to legal retention needs
- Opt out of marketing communications at any time
- Object to or restrict certain processing
To exercise any of these rights, visit our Contact page.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined here, or as required by law — for example, to process returns, meet tax obligations, or resolve disputes.
Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If we learn that we have done so, we will delete it promptly.
Updates to This Policy
We may update this privacy policy from time to time as our practices or applicable laws evolve. Material changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please visit our Contact page.