Free Worldwide Shipping
We offer free shipping on every order, to every country we serve — no minimum purchase required. You will never pay extra for delivery at checkout, and you will never be surprised by a shipping fee at your door.
Order Processing
When We Ship
Orders are processed and shipped within 1 to 3 business days after your payment is confirmed. Business days are Monday through Friday, excluding major public holidays.
Confirmation
The moment your order leaves our warehouse, you will receive an email confirmation that includes your tracking number and a link to follow your package's journey.
Estimated Delivery Times
Standard Delivery
Delivery typically takes 6 to 12 business days after shipment, depending on your location and local carrier conditions.
Factors That May Affect Timing
- Distance from our fulfillment center
- Local customs processing for international orders
- Peak-season volume (such as major holidays)
- Weather or other carrier disruptions beyond our control
We work hard to keep deliveries inside the estimated window, but in rare cases international transit may take a little longer.
Customs & Duties
We cover all customs duties and import taxes on eligible orders. The price you see at checkout is the final price you pay — no additional fees, no surprises when your package arrives.
Order Tracking
How Tracking Works
Once your order ships, a tracking number is sent to your email. You can use it any time to monitor your package from our warehouse to your doorstep.
If Tracking Looks Stuck
Carrier scans can occasionally lag during transit. If your tracking has not updated for several business days, reach out through our Contact page and we will investigate.
Shipping Restrictions
We currently ship to most countries worldwide. If your location is not available at checkout, please contact our customer service team and we will do our best to assist or suggest an alternative.
Damaged or Lost Packages
Arrived Damaged
If your package arrives with damaged or compromised products, take photos of the outer packaging and contents, then contact us right away. We will arrange a replacement or refund at no cost to you.
Did Not Arrive
If your package has not arrived within the estimated delivery window plus a reasonable grace period, let us know. We will open a carrier investigation and resolve the issue promptly — replacement or full refund, your choice.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If you notice a mistake after ordering, contact us immediately and we will try to correct it before the order ships.
Contact Us
For any shipping-related questions, please visit our Contact page and our team will be happy to assist you.